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Privacy Policy

Orchard Mile Inc. (Orchard Mile) respects the privacy of its customers and other users of its website located at OrchardMile.com (the Site). This Privacy Policy explains how Orchard Mile collects the personal and business information of its customers and other users of the Site (collectively, Users), how Orchard Mile handles and protects that information, and what Users can do to help protect that information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Site. By accessing or using the Site, you agree to this Privacy Policy. Orchard Mile may change this Privacy Policy from time to time to accurately reflect how Orchard Mile gathers and manages User information. All changes to this Privacy Policy are effective upon posting to the Site without notice, and your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. This Privacy Policy is incorporated by reference into our Terms and Conditions of Use.

Collection of Information

Orchard Mile collects and uses personally identifiable information, which allows us to, among other things, effectively operate the Site and provide services to our Users; provide the products you have purchased; verify your identity and the details of your payment method or credit card account; plan and manage our business activities, including analysis of your shopping habits and product and style preferences; communicate with you (including via email or telephone if such contact details have been provided); and tell you about our offers, services or products. We also collect information that you submit in the process of creating or editing your account and user profile on the Site. For example, our registration and login process requires you to provide us with your name, valid email address and password of your choice. When you personalize your profile and use the features of the Site, we will collect any information you voluntarily provide, and we may also request optional information to support your use of the Site and the services we offer, such as your year of birth, gender, and other demographic information. The foregoing personally identifiable information, including other information about you such as your mailing address, telephone number and credit card and other payment and billing information, is referred to herein as your Personal Information.

You also may provide information to be posted on the Site, such as a My Mile personalized shopping page (collectively, User Contributions). Your User Contributions are posted on the Site and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

In addition, the Site automatically collects anonymous information about Users. For example, the Site automatically gathers a Users Internet Protocol address, which Internet Service Provider the User utilizes, statistics about how Users navigate through and use the Site, and information gathered through the use of cookies. A cookie is a piece of data stored on the Users computer tied to information about the User. Orchard Mile uses cookies to help Orchard Mile understand how Users choose the Site, and to know when Users have accessed the Site from a paid advertiser, an affiliate website, or a strategic partner website. Orchard Mile also compiles statistics that track the usage of the Site. These statistics are used for internal purposes only and contain no Personal Information. Solely for the purposes of confirming valid traffic from certain pay-per-click search engines, Internet Protocol addresses for such Users are monitored, and may be compared to the records of that search engine.

How Orchard Mile Protects and Uses Personal Information

All Personal Information submitted by Users on the Site is encrypted with secure server software to protect it from unauthorized access. Orchard Mile works to protect the security of Personal Information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that is transmitted. Orchard Mile uses the Personal Information of a User to provide services to the User, and to respond to customer service or support questions.

Orchard Mile has appropriate security measures in place within its database and physical facilities to protect against the loss, misuse, or alteration of information that has been collected on the Site. These measures include limiting the number of people who have physical access to Orchard Miles database servers, as well as electronic security systems and password protections which guard against unauthorized access. Nonetheless, the transmission of information via the Internet is not completely secure. Orchard Mile endeavors to protect Personal Information and will use strict procedures and security features to try to prevent unauthorized access, but Orchard Mile cannot guarantee the security of your Personal Information transmitted to our Site, and any such transmission of Personal Information is at your own risk.

The safety and security of your information also depends on you. The Personal Information in your Orchard Mile account is protected by a password for your privacy and security. We urge you to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password. Orchard Mile encourages you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. Orchard Mile cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. Orchard Mile may utilize e-mail to communicate with Users regarding the services. Orchard Mile may also occasionally use a Users Personal Information to notify the User of Orchard Miles services and special offers via periodic mailings or e-mail updates. Customers may opt-out of these communications.

Orchard Mile may sell or share Personal Information of any User with affiliates of Orchard Mile and with other carefully selected companies that Orchard Mile believes offer services and products that would potentially be of interest to that User. Users that do not want such information shared may notify Orchard Mile of such preference by email at info@orchardmile.com.

Orchard Mile works with a variety of merchants (Partner Brands) in order to offer you the ultimate destination to shop luxury fashion items through the Site. Users may purchase items from multiple Partner Brands via the Site through our multi-site shopping cart and checkout service (Multi-Site Checkout). Partner Brands that are part of our Multi-Site Checkout marketplace (please see our Terms and Conditions of Use for more information on the Multi-Site Checkout service) market their items to you through the Site. When you make a purchase on our Site through our Multi-Site Checkout services, we will share your Personal Information that is related to such transaction with the relevant Partner Brand from whom you have purchased the item(s), but only using our secure systems. These details will be encrypted and used to process card transactions which you have initiated and may be used by the Partner Brand, along with other Personal Information, as set forth in such Partner Brands privacy policies for a number of purposes, including, without limitation, for keeping you informed about their latest products, developments and trends. Please note that such Partner Brand is solely responsible for its use and sharing of your Personal Information, which it will do in accordance with its privacy policy. You should thus check each Partner Brands privacy policy before completing any transaction involving their merchandise. We require the Partner Brands to honor your opt-out requests if you elect to stop receiving marketing e-mails from them. Please be advised that you cannot opt-out of receiving emails related to your transactions. If, for whatever reason, a Partner Brand does not honor your opt-out request, please let us know and we will investigate the matter. We also keep a record of the purchases you make from any of the Partner Brands, which will help us to deal more quickly with any inquiries you may have with respect to your purchases.

We may also share your data with Partner Brands in connection with certain promotions and competitions. These will be subject to additional rules and conditions which will be made available at the time of any such competition or promotion. You should carefully review the rules and conditions relating to such competitions and promotions.

We currently use Stripe, a third party payment process provider, to process certain credit card and debit card transactions you make through the Site via our Multi-Site Checkout service. Please note that we will share your Personal Information with Stripe that is related to such transactions and Stripe may collect Personal Information from you directly via cookies or other means in order to process such transactions. Stripe does not sell or rent Personal Information to marketers or third parties. Please note that Stripe may share Personal Information with trusted third parties who are integral to the operation of its services, including but not limited to financial institutions, payment processors, verification services and credit bureaus, and Stripe may disclose Personal Information as required by applicable law. You can find out more about how Stripe collects and uses Personal Information at https://stripe.com/us/privacy if you are a US customer, or by selecting the relevant privacy policy for your country by following this link. By using the Site and making payments through the Site, you are agreeing to Stripes use of your Personal Information in accordance with its privacy policy.

We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Orchard Mile and to help us communicate with you. Examples of such services include sending email, analyzing data, processing payments, providing marketing assistance and providing customer service. We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. If you do not want us to use or disclose Personal Information collected about you in the manner identified in this Privacy Policy, do not use the Site.

In the event Orchard Mile goes through a business transaction, such as a merger or an acquisition of its equity interests or assets, the Personal Information of Orchard Miles Users will, in most instances, be part of the assets transferred. You acknowledge and agree that such transactions may occur, and that any acquirer of Orchard Mile or its assets may continue to use your Personal Information as set forth in this Privacy Policy.

Third Party Websites

Orchard Mile maintains links to other websites on the Site. These websites may include retailers and other third parties that offer services or products that could potentially be of interest to Users of the Site. In addition, as part of the services provided to Users on the Site, Orchard Mile may suggest items for a User to purchase and if the User clicks on the item they will be directed to a third party retailer's website to complete the purchase. If a User chooses to visit other websites from the Site, Orchard Mile will not be responsible for the privacy practices or content of those other websites. This Privacy Policy does not apply to information that you provide to or is collected by any third party whether through or in connection with your use of the Site or otherwise. Third parties may have their own privacy policies, and we encourage you to review those policies before providing information to them. You agree and acknowledge that Orchard Mile has no duty or responsibility to maintain and safeguard any information you may provide to, or that is collected by, any third party whether through or in connection with your use of the Site or otherwise.

Legal Compliance

Although Orchard Mile makes every effort to preserve User privacy, Orchard Mile may need to disclose or provide access to Personal Information if Orchard Mile has a good faith belief that such action is necessary to comply with the law, such as in connection with a judicial proceeding, court order or legal process. You acknowledge and agree that Orchard Mile may disclose your Personal Information as may be necessary in connection with such a proceeding.

Use of Site

We do not knowingly market or sell products for purchase by children. The Site is not intended for use by children under 13 years of age. No one under age 13 is allowed to register with or use the Site, or submit personal information through the Site. We do not knowingly collect personal information from anyone under age 13. If we discover that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information immediately. If you believe that we might have any information from or about a child under 13, please contact us at info@orchardmile.com.

California Civil Code Section 1798.83 permits users of the Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to help@orchardmile.com.

Contact Information

Users who have any questions or suggestions regarding this Privacy Policy should contact Orchard Mile by email at help@orchardmile.com.

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